I Connected My Domain, But It Is Not Working

Common reason #1:

You website is not published


Go to My Websites, click on More Options, and click on Publish.


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Common reason #2:


You are using the WRONG DNS


Go to your domain registrar company, find your domain, change the Name Servers to:


Site builder (Pixel Perfect, Responsive or mobile first builder) depending on the region you want to publish your website: 
1. The local region option is recommended for non-global business and you can use these nameservers: 
ns1.l4dns.com - ns2.l4dns.com 
2. If you want to publish and connect your domain to your website using the CDN option (worldwide), you may use the next nameservers: 
ns3.l4dns.com - ns4.l4dns.com



For responsive blog/site, you should use 

ns1.l4dns.com  -   ns2.l4dns.com


Builderall Business

ns3.l4dns.com  -   ns4.l4dns.com



*** don't use capital letters

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Common reason #3:

Your DNS is not yet propagated.


Solution: Go to https://www.whatsmydns.net​​​​​​​, insert your domain and check how the propagation is going, it should look like the image below:

Common reason #4:

You have an UNDERLINE ( _ ) on your subdomains (only if you did not connect your own domain.)

Solution: Go to Your Websites, find the button "Change Subdomain", remove the underline of your domain:



Wrong: http://contact_4.builderall.net/my-first-website

Right: http://contact-4.builderall.net/my-first-website